{"id":1361,"date":"2023-02-01T14:34:04","date_gmt":"2023-02-01T06:34:04","guid":{"rendered":"https:\/\/ruishengglassco.com\/?page_id=1361"},"modified":"2026-01-07T17:09:54","modified_gmt":"2026-01-07T09:09:54","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/ruishengglassco.com\/pt\/perguntas-frequentes","title":{"rendered":"PERGUNTAS FREQUENTES"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-272374354\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-199494397\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h3 class=\"uppercase\"><strong>PERGUNTAS FREQUENTES<\/strong><\/h3>\n<p>Podemos lhe ajudar com alguma d\u00favida?<\/p>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-199494397 {\n  width: 60%;\n}\n#text-box-199494397 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-272374354 {\n  padding-top: 480px;\n}\n#banner-272374354 .bg.bg-loaded {\n  background-image: url(https:\/\/ruishengglassco.com\/wp-content\/uploads\/2022\/11\/gip_banner_test_001image.jpg);\n}\n#banner-272374354 .overlay {\n  background-color: rgba(0, 0, 0, 0.8);\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_909987531\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center row-box-shadow-1\"  id=\"row-1639811380\">\n\n\t<div id=\"col-1337449701\" class=\"col medium-10 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1133172251\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1133172251-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-l-cancel-or-change-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1133172251-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Posso cancelar ou alterar meu pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1133172251-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1133172251-label\" >\n\t\t\t\n<p>O pedido de garrafa de vidro no atacado leva cerca de 30 dias para ser produzido na m\u00e1quina. Durante o tempo de fila, a equipe n\u00e3o come\u00e7a a processar o pedido, e voc\u00ea pode cancelar seu pedido ou fazer altera\u00e7\u00f5es. Mas isso afetar\u00e1 o tempo de produ\u00e7\u00e3o e ser\u00e3o necess\u00e1rios mais 30 dias para entrar na fila novamente. Quando o molde estiver em processamento e come\u00e7ar a ser produzido, o pedido n\u00e3o poder\u00e1 ser cancelado.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2151148455\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2151148455-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-charge-bulk-glass-bottle-shipping-costs-and-what-method-will-be-used-to-ship-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2151148455-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Como voc\u00eas cobram os custos de remessa de garrafas de vidro a granel e qual m\u00e9todo ser\u00e1 usado para enviar meu pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2151148455-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2151148455-label\" >\n\t\t\t\n<p>Devido \u00e0 flexibilidade do frete mar\u00edtimo internacional, o custo de remessa depender\u00e1 das taxas de frete ao fazer o pedido do cont\u00eainer.<br \/>\nOferecemos suporte \u00e0 entrega por via mar\u00edtima ou a\u00e9rea. Os clientes podem pagar os custos de envio \u00e0 empresa de transporte ou a n\u00f3s.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4097589060\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4097589060-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-freight-companies-do-you-use?\" aria-expanded=\"false\" aria-controls=\"accordion-4097589060-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quais empresas de frete voc\u00ea usa?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4097589060-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4097589060-label\" >\n\t\t\t\n<p>Temos agentes de carga profissionais para providenciar a entrega em seu porto mar\u00edtimo ou fornecer servi\u00e7o porta a porta. EMC, COSCO, ONE e outras transportadoras est\u00e3o dispon\u00edveis de acordo com a linha de transporte e a disponibilidade.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4230019265\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4230019265-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-will-my-order-be-shipped?\" aria-expanded=\"false\" aria-controls=\"accordion-4230019265-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quando meu pedido ser\u00e1 enviado?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4230019265-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4230019265-label\" >\n\t\t\t\n<p>Em geral, o prazo de entrega das garrafas de vidro no atacado \u00e9 de cerca de 40 dias ap\u00f3s o recebimento do dep\u00f3sito.<br \/>\nPara produtos em estoque, o pedido pode ser enviado em uma semana ap\u00f3s o recebimento do dep\u00f3sito.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1209379471\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1209379471-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-discounts-on-large-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-1209379471-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Posso obter descontos em pedidos grandes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1209379471-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1209379471-label\" >\n\t\t\t\n<p>Sim, oferecemos concess\u00f5es de pre\u00e7o para pedidos grandes. Quanto maior a quantidade de garrafas de vidro, menor o pre\u00e7o. Para obter detalhes espec\u00edficos, solicite \u00e0 nossa equipe de vendas o pre\u00e7o de atacado mais recente para garrafas de vidro.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3403788183\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3403788183-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-just-placed-my-order.-can-i-change-my-shipping-service?\" aria-expanded=\"false\" aria-controls=\"accordion-3403788183-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Acabei de fazer meu pedido. Posso alterar meu servi\u00e7o de remessa?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3403788183-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3403788183-label\" >\n\t\t\t\n<p>Sim, a altera\u00e7\u00e3o do servi\u00e7o de remessa pode ser negociada depois que voc\u00ea faz um pedido.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1204946420\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1204946420-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-get-my-tracking-number?\" aria-expanded=\"false\" aria-controls=\"accordion-1204946420-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Como posso obter meu n\u00famero de rastreamento?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1204946420-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1204946420-label\" >\n\t\t\t\n<p>Para uma amostra, n\u00f3s lhe ofereceremos um n\u00famero de rastreamento, e isso em 48 horas. Para garrafas de vidro no atacado, a produ\u00e7\u00e3o em massa leva cerca de 30 dias. No caso de garrafas de vidro personalizadas, ser\u00e3o necess\u00e1rios 45 dias.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2800975810\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2800975810-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-deal-with-damaged-packages-during-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-2800975810-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Como voc\u00ea lida com pacotes danificados durante o envio?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2800975810-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2800975810-label\" >\n\t\t\t\n<p>Tire fotos antes de nos enviar. Normalmente, \u00e9 normal que o 3% seja quebrado durante o transporte, e podemos compensar a garrafa.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2761264508\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2761264508-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-2761264508-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Qual \u00e9 sua pol\u00edtica de devolu\u00e7\u00e3o?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2761264508-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2761264508-label\" >\n\t\t\t\n<p>Podemos devolver a taxa do molde, como uma garrafa de licor de 750 ml, quando a quantidade do pedido de garrafas de vidro no atacado atingir 200.000 unidades.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2157625231\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2157625231-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-methods-of-payment-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-2157625231-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quais m\u00e9todos de pagamento s\u00e3o aceitos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2157625231-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2157625231-label\" >\n\t\t\t\n<p>TT, PayPal, L\/C, Western Union, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2110783832\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2110783832-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-form-of-currency-are-your-priced-in?\" aria-expanded=\"false\" aria-controls=\"accordion-2110783832-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Em que tipo de moeda seus pre\u00e7os s\u00e3o cotados?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2110783832-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2110783832-label\" >\n\t\t\t\n<p>Nossa moeda principal \u00e9 o d\u00f3lar americano. EUR, d\u00f3lar australiano, GBP ou outra moeda tamb\u00e9m est\u00e3o dispon\u00edveis.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2506888145\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2506888145-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-purchases-on-credit?\" aria-expanded=\"false\" aria-controls=\"accordion-2506888145-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Voc\u00eas oferecem compras a cr\u00e9dito?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2506888145-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2506888145-label\" >\n\t\t\t\n<p>Dep\u00f3sito antecipado de 50%, restante 50% com base na imagem bem embalada da produ\u00e7\u00e3o em massa.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3301853330\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3301853330-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-know-if-the-product-is-in-stock?\" aria-expanded=\"false\" aria-controls=\"accordion-3301853330-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Como posso saber se o produto est\u00e1 em estoque?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3301853330-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3301853330-label\" >\n\t\t\t\n<p>Por favor, envie-nos uma consulta ou entre em contato conosco diretamente, informe-nos a capacidade nominal e envie-nos fotos e a quantidade do pedido. Verificaremos o estoque de garrafas de vidro no atacado para voc\u00ea.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-509075411\" class=\"accordion-item\">\n\t\t<a id=\"accordion-509075411-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-discounted-products?\" aria-expanded=\"false\" aria-controls=\"accordion-509075411-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Voc\u00eas oferecem produtos com desconto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-509075411-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-509075411-label\" >\n\t\t\t\n<p>Sim, fornecemos descontos com base na quantidade de seu pedido. Oferecemos o melhor pre\u00e7o de garrafa de vidro no atacado para nossos clientes.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2431628337\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2431628337-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-about-the-warranty-comes-with-the-purchase-of-my-products?\" aria-expanded=\"false\" aria-controls=\"accordion-2431628337-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>E quanto \u00e0 garantia que acompanha a compra de meus produtos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2431628337-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2431628337-label\" >\n\t\t\t\n<p>Antes da entrega, todas as garrafas de vidro devem passar por um rigoroso controle de qualidade para garantir a qualidade.<br \/>\nSe houver algum problema de qualidade, assumiremos a responsabilidade e ofereceremos solu\u00e7\u00f5es satisfat\u00f3rias.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-74715996\" class=\"accordion-item\">\n\t\t<a id=\"accordion-74715996-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-find-the-product-dimensions?\" aria-expanded=\"false\" aria-controls=\"accordion-74715996-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Alternar\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Onde posso encontrar as dimens\u00f5es do produto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-74715996-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-74715996-label\" >\n\t\t\t\n<p>Podemos lhe enviar um desenho t\u00e9cnico do tamanho da garrafa.<br \/>\nE lhe dar uma estimativa da quantidade de carga, do peso e do tamanho do palete ou da caixa.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1639811380 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-1639811380 > .col > .col-inner {\n    padding: 60px 60px 60px 60px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_909987531 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1361","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Glass Liquor Bottle FAQ | Customization, MOQ &amp; Shipping<\/title>\n<meta name=\"description\" content=\"We produce glass bottles in various colors and sizes. 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