{"id":1361,"date":"2023-02-01T14:34:04","date_gmt":"2023-02-01T06:34:04","guid":{"rendered":"https:\/\/ruishengglassco.com\/?page_id=1361"},"modified":"2026-01-07T17:09:54","modified_gmt":"2026-01-07T09:09:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/ruishengglassco.com\/fr\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-1031745960\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1539533217\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h3 class=\"uppercase\"><strong>FAQ<\/strong><\/h3>\n<p>Vous avez des questions ?<\/p>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1539533217 {\n  width: 60%;\n}\n#text-box-1539533217 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1031745960 {\n  padding-top: 480px;\n}\n#banner-1031745960 .bg.bg-loaded {\n  background-image: url(https:\/\/ruishengglassco.com\/wp-content\/uploads\/2022\/11\/gip_banner_test_001image.jpg);\n}\n#banner-1031745960 .overlay {\n  background-color: rgba(0, 0, 0, 0.8);\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_293319181\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center row-box-shadow-1\"  id=\"row-606440968\">\n\n\t<div id=\"col-1559162339\" class=\"col medium-10 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-112115311\" class=\"accordion-item\">\n\t\t<a id=\"accordion-112115311-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-l-cancel-or-change-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-112115311-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Puis-je annuler ou modifier ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-112115311-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-112115311-label\" >\n\t\t\t\n<p>Les commandes de bouteilles en verre en gros prennent environ 30 jours pour \u00eatre produites sur la machine, quel que soit le temps d'attente. Pendant le temps d'attente, le personnel ne commence pas \u00e0 traiter la commande, et vous pouvez annuler votre commande ou y apporter des modifications. Mais cela aura une incidence sur le temps de traitement, et il faudra 30 jours suppl\u00e9mentaires pour refaire la queue. Une fois que le moule est en cours de traitement et que la production commence, la commande ne peut plus \u00eatre annul\u00e9e.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3066977751\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3066977751-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-charge-bulk-glass-bottle-shipping-costs-and-what-method-will-be-used-to-ship-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3066977751-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment calculez-vous les frais d'exp\u00e9dition des bouteilles en verre en vrac et quelle m\u00e9thode sera utilis\u00e9e pour exp\u00e9dier ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3066977751-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3066977751-label\" >\n\t\t\t\n<p>En raison de la flexibilit\u00e9 du fret maritime international, les frais d'exp\u00e9dition d\u00e9pendent des tarifs de fret appliqu\u00e9s lors de la commande du conteneur.<br \/>\nNous prenons en charge les livraisons par voie maritime ou a\u00e9rienne. Les clients peuvent payer les frais d'exp\u00e9dition \u00e0 la compagnie de transport ou \u00e0 nous-m\u00eames.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3072391274\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3072391274-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-freight-companies-do-you-use?\" aria-expanded=\"false\" aria-controls=\"accordion-3072391274-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quelles compagnies de transport utilisez-vous ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3072391274-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3072391274-label\" >\n\t\t\t\n<p>Nous disposons de transitaires professionnels pour organiser la livraison \u00e0 votre port maritime ou fournir un service porte-\u00e0-porte. EMC, COSCO, ONE et d'autres transporteurs sont disponibles en fonction de la ligne maritime et de la disponibilit\u00e9.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3662804503\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3662804503-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-will-my-order-be-shipped?\" aria-expanded=\"false\" aria-controls=\"accordion-3662804503-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quand ma commande sera-t-elle exp\u00e9di\u00e9e ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3662804503-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3662804503-label\" >\n\t\t\t\n<p>En g\u00e9n\u00e9ral, le d\u00e9lai de livraison des bouteilles en verre en gros est d'environ 40 jours apr\u00e8s r\u00e9ception de l'acompte.<br \/>\nPour les produits en stock, la commande peut \u00eatre exp\u00e9di\u00e9e dans un d\u00e9lai d'une semaine \u00e0 compter de la r\u00e9ception de l'acompte.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3991129990\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3991129990-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-discounts-on-large-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-3991129990-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Puis-je obtenir des remises sur les commandes importantes ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3991129990-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3991129990-label\" >\n\t\t\t\n<p>Oui, nous offrons des r\u00e9ductions de prix pour les commandes importantes. Plus les quantit\u00e9s de bouteilles en verre sont importantes, plus le prix est bas. Pour des d\u00e9tails sp\u00e9cifiques, veuillez demander \u00e0 notre \u00e9quipe de vente le dernier prix de gros des bouteilles en verre.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-438370088\" class=\"accordion-item\">\n\t\t<a id=\"accordion-438370088-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-just-placed-my-order.-can-i-change-my-shipping-service?\" aria-expanded=\"false\" aria-controls=\"accordion-438370088-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Je viens de passer ma commande. Puis-je modifier mon service d'exp\u00e9dition ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-438370088-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-438370088-label\" >\n\t\t\t\n<p>Oui, le changement de service d'exp\u00e9dition est n\u00e9gociable apr\u00e8s la commande.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-498144373\" class=\"accordion-item\">\n\t\t<a id=\"accordion-498144373-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-get-my-tracking-number?\" aria-expanded=\"false\" aria-controls=\"accordion-498144373-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je obtenir mon num\u00e9ro de suivi ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-498144373-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-498144373-label\" >\n\t\t\t\n<p>Pour un \u00e9chantillon, nous vous fournirons un num\u00e9ro de suivi, et ce dans un d\u00e9lai de 48 heures. Pour les bouteilles en verre en gros, la production de masse prend environ 30 jours. Pour les bouteilles en verre personnalis\u00e9es, il faut compter 45 jours.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1483310357\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1483310357-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-deal-with-damaged-packages-during-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-1483310357-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment g\u00e9rez-vous les colis endommag\u00e9s lors de l'exp\u00e9dition ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1483310357-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1483310357-label\" >\n\t\t\t\n<p>Veuillez d'abord prendre des photos pour nous les envoyer. En g\u00e9n\u00e9ral, un taux de rupture de 3% est normal pendant le transport, et nous pouvons compenser la bouteille.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3500236204\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3500236204-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-3500236204-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quelle est votre politique de retour ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3500236204-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3500236204-label\" >\n\t\t\t\n<p>Nous pouvons vous rembourser le co\u00fbt du moule, comme une bouteille de liqueur de 750 ml, lorsque votre commande de bouteilles en verre en gros atteint 200 000 pi\u00e8ces.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2400364421\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2400364421-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-methods-of-payment-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-2400364421-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quels sont les modes de paiement accept\u00e9s ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2400364421-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2400364421-label\" >\n\t\t\t\n<p>TT, PayPal, L\/C, Western Union, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-826798893\" class=\"accordion-item\">\n\t\t<a id=\"accordion-826798893-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-form-of-currency-are-your-priced-in?\" aria-expanded=\"false\" aria-controls=\"accordion-826798893-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Dans quelle devise vos prix sont-ils libell\u00e9s ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-826798893-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-826798893-label\" >\n\t\t\t\n<p>Notre devise principale est l'USD. L'euro, le dollar australien, la livre sterling ou d'autres devises sont \u00e9galement disponibles.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2474812161\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2474812161-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-purchases-on-credit?\" aria-expanded=\"false\" aria-controls=\"accordion-2474812161-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Proposez-vous des achats \u00e0 cr\u00e9dit ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2474812161-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2474812161-label\" >\n\t\t\t\n<p>50% d\u00e9p\u00f4t \u00e0 l'avance, le reste 50% bas\u00e9 sur la production de masse image bien emball\u00e9e.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-554899434\" class=\"accordion-item\">\n\t\t<a id=\"accordion-554899434-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-know-if-the-product-is-in-stock?\" aria-expanded=\"false\" aria-controls=\"accordion-554899434-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment savoir si le produit est en stock ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-554899434-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-554899434-label\" >\n\t\t\t\n<p>Veuillez nous envoyer une demande de renseignements ou nous appeler directement, nous indiquer la capacit\u00e9 nominale et nous envoyer des photos et la quantit\u00e9 command\u00e9e. Nous v\u00e9rifierons le stock de bouteilles en verre en gros pour vous.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2355737874\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2355737874-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-discounted-products?\" aria-expanded=\"false\" aria-controls=\"accordion-2355737874-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Proposez-vous des produits \u00e0 prix r\u00e9duit ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2355737874-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2355737874-label\" >\n\t\t\t\n<p>Oui, nous accordons des remises en fonction de la quantit\u00e9 command\u00e9e. Nous offrons \u00e0 nos clients les meilleurs prix de gros pour les bouteilles en verre.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2385336600\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2385336600-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-about-the-warranty-comes-with-the-purchase-of-my-products?\" aria-expanded=\"false\" aria-controls=\"accordion-2385336600-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Qu'en est-il de la garantie qui accompagne l'achat de mes produits ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2385336600-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2385336600-label\" >\n\t\t\t\n<p>Avant d'\u00eatre livr\u00e9es, toutes les bouteilles en verre sont soumises \u00e0 un contr\u00f4le de qualit\u00e9 rigoureux.<br \/>\nEn cas de probl\u00e8me de qualit\u00e9, nous prendrons nos responsabilit\u00e9s et apporterons des solutions satisfaisantes.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3970267782\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3970267782-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-find-the-product-dimensions?\" aria-expanded=\"false\" aria-controls=\"accordion-3970267782-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Basculer\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>O\u00f9 puis-je trouver les dimensions du produit ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3970267782-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3970267782-label\" >\n\t\t\t\n<p>Nous pouvons vous envoyer un dessin technique de la taille de la bouteille.<br \/>\nEt vous donner une estimation de la quantit\u00e9 de chargement, du poids et de la taille de la palette ou du carton.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-606440968 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-606440968 > .col > .col-inner {\n    padding: 60px 60px 60px 60px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_293319181 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1361","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Glass Liquor Bottle FAQ | Customization, MOQ &amp; Shipping<\/title>\n<meta name=\"description\" content=\"We produce glass bottles in various colors and sizes. If you have any questions about purchasing glass bottles, please contact us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ruishengglassco.com\/fr\/faq\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Glass Liquor Bottle FAQ | Customization, MOQ &amp; Shipping\" \/>\n<meta property=\"og:description\" content=\"We produce glass bottles in various colors and sizes. 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