{"id":1361,"date":"2023-02-01T14:34:04","date_gmt":"2023-02-01T06:34:04","guid":{"rendered":"https:\/\/ruishengglassco.com\/?page_id=1361"},"modified":"2026-01-07T17:09:54","modified_gmt":"2026-01-07T09:09:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/ruishengglassco.com\/es\/faq","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<div class=\"banner has-hover\" id=\"banner-805960567\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1055580374\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h3 class=\"uppercase\"><strong>PREGUNTAS FRECUENTES<\/strong><\/h3>\n<p>\u00bfAlguna pregunta en la que podamos ayudarle?<\/p>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1055580374 {\n  width: 60%;\n}\n#text-box-1055580374 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-805960567 {\n  padding-top: 480px;\n}\n#banner-805960567 .bg.bg-loaded {\n  background-image: url(https:\/\/ruishengglassco.com\/wp-content\/uploads\/2022\/11\/gip_banner_test_001image.jpg);\n}\n#banner-805960567 .overlay {\n  background-color: rgba(0, 0, 0, 0.8);\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_780539370\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center row-box-shadow-1\"  id=\"row-1009749527\">\n\n\t<div id=\"col-1417588000\" class=\"col medium-10 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1212814139\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1212814139-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-l-cancel-or-change-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-1212814139-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfPuedo anular o modificar mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1212814139-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1212814139-label\" >\n\t\t\t\n<p>El pedido de botellas de vidrio al por mayor tarda cada tiempo de cola en producirse en la m\u00e1quina unos 30 d\u00edas. Durante el tiempo de espera, el personal no comienza a procesar el pedido, y usted puede cancelar su pedido o hacer cambios. Pero afectar\u00e1 al tiempo de espera, y necesitar\u00e1 30 d\u00edas m\u00e1s para volver a ponerse en cola. Una vez que el molde est\u00e1 en proceso y comienza la producci\u00f3n, el pedido no se puede cancelar.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2509539523\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2509539523-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-charge-bulk-glass-bottle-shipping-costs-and-what-method-will-be-used-to-ship-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2509539523-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo se cobran los gastos de env\u00edo de las botellas de vidrio a granel y qu\u00e9 m\u00e9todo se utilizar\u00e1 para enviar mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2509539523-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2509539523-label\" >\n\t\t\t\n<p>Debido a la flexibilidad del flete mar\u00edtimo internacional, el coste de env\u00edo depender\u00e1 de las tarifas de flete al realizar el pedido del contenedor.<br \/>\nAdmitimos env\u00edos por mar o por aire. Los clientes pueden pagar los gastos de env\u00edo a la compa\u00f1\u00eda naviera o a nosotros.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4223087453\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4223087453-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-freight-companies-do-you-use?\" aria-expanded=\"false\" aria-controls=\"accordion-4223087453-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 empresas de transporte utiliza?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4223087453-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4223087453-label\" >\n\t\t\t\n<p>Contamos con transitarios profesionales para organizar la entrega en su puerto mar\u00edtimo o suministrar servicio puerta a puerta. EMC, COSCO, ONE y otros transportistas est\u00e1n disponibles en funci\u00f3n de la l\u00ednea mar\u00edtima y la disponibilidad.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3848272910\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3848272910-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-will-my-order-be-shipped?\" aria-expanded=\"false\" aria-controls=\"accordion-3848272910-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1ndo se enviar\u00e1 mi pedido?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3848272910-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3848272910-label\" >\n\t\t\t\n<p>Por lo general, el plazo de entrega de las botellas de vidrio al por mayor es de unos 40 d\u00edas despu\u00e9s de recibir el dep\u00f3sito.<br \/>\nPara los productos en stock, el pedido puede enviarse en el plazo de una semana cuando recibamos el dep\u00f3sito.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3610932503\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3610932503-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-get-discounts-on-large-orders?\" aria-expanded=\"false\" aria-controls=\"accordion-3610932503-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfPuedo obtener descuentos en pedidos grandes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3610932503-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3610932503-label\" >\n\t\t\t\n<p>S\u00ed, ofrecemos descuentos para pedidos grandes. Cuantas m\u00e1s cantidades de botellas de vidrio, menor ser\u00e1 el precio. Para detalles espec\u00edficos, por favor pregunte a nuestro equipo de ventas para el \u00faltimo precio al por mayor de botellas de vidrio.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-190656162\" class=\"accordion-item\">\n\t\t<a id=\"accordion-190656162-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-just-placed-my-order.-can-i-change-my-shipping-service?\" aria-expanded=\"false\" aria-controls=\"accordion-190656162-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Acabo de hacer un pedido. Puedo cambiar el servicio de env\u00edo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-190656162-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-190656162-label\" >\n\t\t\t\n<p>S\u00ed, el cambio de servicio de env\u00edo es negociable despu\u00e9s de realizar un pedido.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2372541987\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2372541987-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-get-my-tracking-number?\" aria-expanded=\"false\" aria-controls=\"accordion-2372541987-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo puedo obtener mi n\u00famero de seguimiento?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2372541987-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2372541987-label\" >\n\t\t\t\n<p>Para una muestra, le ofreceremos un n\u00famero de seguimiento, y eso ser\u00eda dentro de 48 horas. Para las botellas de vidrio al por mayor, la producci\u00f3n en masa necesita unos 30 d\u00edas. Si para las botellas de vidrio personalizadas, necesitar\u00e1 45 d\u00edas.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1406399954\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1406399954-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-you-deal-with-damaged-packages-during-shipping?\" aria-expanded=\"false\" aria-controls=\"accordion-1406399954-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo se gestionan los paquetes da\u00f1ados durante el env\u00edo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1406399954-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1406399954-label\" >\n\t\t\t\n<p>Por favor, tome fotos primero para enviarnos. Por lo general, una tasa de 3% roto es normal durante el env\u00edo, y podemos compensar la botella.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3261596698\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3261596698-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-your-return-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-3261596698-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfCu\u00e1l es su pol\u00edtica de devoluciones?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3261596698-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3261596698-label\" >\n\t\t\t\n<p>Podemos devolverle la tarifa del molde, como una botella de licor de 750 ml, cuando la cantidad de su pedido de botellas de vidrio al por mayor alcance las 200.000 piezas.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2025338309\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2025338309-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-methods-of-payment-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-2025338309-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 formas de pago aceptan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2025338309-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2025338309-label\" >\n\t\t\t\n<p>TT, PayPal, L\/C, Western Union, etc.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1870400951\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1870400951-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-form-of-currency-are-your-priced-in?\" aria-expanded=\"false\" aria-controls=\"accordion-1870400951-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfEn qu\u00e9 moneda se cotizan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1870400951-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1870400951-label\" >\n\t\t\t\n<p>Nuestra divisa principal es el USD. EUR, d\u00f3lar australiano, GBP u otra moneda tambi\u00e9n disponible.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4120985822\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4120985822-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-purchases-on-credit?\" aria-expanded=\"false\" aria-controls=\"accordion-4120985822-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfOfrecen compras a cr\u00e9dito?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4120985822-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4120985822-label\" >\n\t\t\t\n<p>50% dep\u00f3sito por adelantado, el resto 50% basado en la producci\u00f3n en masa bien embalado imagen.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-337934279\" class=\"accordion-item\">\n\t\t<a id=\"accordion-337934279-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-know-if-the-product-is-in-stock?\" aria-expanded=\"false\" aria-controls=\"accordion-337934279-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfC\u00f3mo s\u00e9 si el producto est\u00e1 en stock?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-337934279-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-337934279-label\" >\n\t\t\t\n<p>Por favor, env\u00edenos una consulta o ll\u00e1menos directamente, d\u00edganos la capacidad nominal, y env\u00edenos fotos y la cantidad del pedido. Comprobaremos el stock de botellas de vidrio al por mayor para usted.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4159714267\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4159714267-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-discounted-products?\" aria-expanded=\"false\" aria-controls=\"accordion-4159714267-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfOfrecen descuentos en sus productos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4159714267-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4159714267-label\" >\n\t\t\t\n<p>S\u00ed, ofrecemos descuentos en funci\u00f3n de la cantidad de su pedido. Ofrecemos el mejor precio de botella de vidrio al por mayor para nuestros clientes.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1331380395\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1331380395-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-about-the-warranty-comes-with-the-purchase-of-my-products?\" aria-expanded=\"false\" aria-controls=\"accordion-1331380395-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfQu\u00e9 pasa con la garant\u00eda que viene con la compra de mis productos?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1331380395-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1331380395-label\" >\n\t\t\t\n<p>Antes de la entrega, todas las botellas de vidrio deben someterse a un estricto control de calidad para garantizar su calidad.<br \/>\nSi hay alg\u00fan problema de calidad, asumiremos la responsabilidad y daremos soluciones satisfactorias.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2380328840\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2380328840-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-find-the-product-dimensions?\" aria-expanded=\"false\" aria-controls=\"accordion-2380328840-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>\u00bfD\u00f3nde puedo encontrar las dimensiones del producto?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2380328840-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2380328840-label\" >\n\t\t\t\n<p>Podemos enviarle un dibujo t\u00e9cnico del tama\u00f1o de la botella.<br \/>\nY le dar\u00e1 una estimaci\u00f3n de la cantidad de carga, el peso y el tama\u00f1o del pal\u00e9 o la caja.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-1009749527 > .col > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n@media (min-width:550px) {\n  #row-1009749527 > .col > .col-inner {\n    padding: 60px 60px 60px 60px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_780539370 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1361","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Glass Liquor Bottle FAQ | Customization, MOQ &amp; Shipping<\/title>\n<meta name=\"description\" content=\"We produce glass bottles in various colors and sizes. 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